IVSTEL develops telecommunication solutions and provides 24×7 support and professional services for Telcos, Internet Service Providers and partners.
We are based in Sydney with a focus on Australia, New Zealand, Asia and the Pacific.
Our business success is based on sound technical products and our product direction is driven by the demands of our customers.
Our major software products are called NICE, ADAPTIV and NOVA which are used to bill, control and monitor telephone calls on multiple switches with millions of central accounts connecting billions of minutes.
IVSTEL started in 1999 developing LCR and IVR telecommunication software for the Cisco Summa Four switch for Onetel and providing installation and 24×7 support for Optus and Telstra’s Summa Four systems.
Development of NOVA began in 2002 for the Lucent Excel switch (now Dialogic) and later for the Telco Bridges platform. Nova provides enhanced Prepaid billing and Postpaid services for Calling Card, Wholesale and Least Cost Routing and allows our customers to develop their own unique Telco applications using the IVSTEL VXML interpreter.
In 2006, IVSTEL created a joint venture company to develop billing solutions for the SIP environment.
Development of ADAPTIV started in 2009 for the next generation SBC SIP switches and provides advanced routing and early detection of poor performance and fraud in complex carrier billing environments of constantly changing rates.
In 2012, IVSTEL became a reseller of Metaswitch. We liked Metaswitch for their Service Assurance Server (SAS), a comprehensive integrated tool for VoIP diagnostics on recent calls, and because they provided the complete Telco package; from SBC to Softswitch, from Hosted PBX to Voicemail, from dedicated hardware to virtualisation. We also had immediate and ongoing success at showing the Metaswitch advantage to potential customers and as a result have invested heavily in our Metaswitch lab and developed software to add value to the Metaswitch system in the areas of billing, provisioning, local number portability, IPND, least cost routing, traffic monitoring and analytics.
In 2017 IVSTEL merged the billing joint venture back to IVSTEL and released the billing and provisioning products tailored for Metaswitch: NICE (Metaswitch Billing), CONNECT (Metaswitch Provisioning), SERVICO (Metaswitch LNP), PROVES (Metaswitch API).
Core to IVSTEL is providing our customers with 24x7x365 support for the systems and products we supply.