11 June 2024 — Gold Coast-based Pivotel will pay $9 million for Swoop’s Voicehub Group and Harbourtel, the entities that own and operate its voice call termination business.

26 Oct 2021 — Swoop has acquired its fifth telco in less than six months, picking up Sydney-based VoiceHub Group for $6 million in total.

The $6 million price tag includes $4 million in cash and $2 million in Swoop shares, and would also add an extra $2.5 million earn-out based on Voicehub’s EBITDA for FY2022

Voicehub Group, through its brands VoiceHub and Harbourtel, specialises in traditional voice services, unified communications, virtual numbers, SMS messaging solutions and advanced intelligent networking services for clients across Australia and New Zealand.

Harbourtel is the traditional telco side of the business, providing direct inward dialling (DID), toll-free (1800), local rate (13 or 1300), premium rate and digital phone numbers to Australians, delivered through Session Initiation Protocol (SIP). It also offers DID, premium rate and toll-free (0800) numbers for its New Zealand customers. Additional offerings include internet connectivity, meet-me conferencing, media streaming and call forwarding.

VoiceHub has a more diverse offering, including inbound services, call termination, virtual phone numbers, hosted voice, SMS, SIP Trunk and connectivity and Microsoft Teams voice calling.